Isn't Chicago GMT -5? RT will always log in UTC no matter what you do, but setting the timezone effects the user interface.
-----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Susan McClure Sent: Friday, September 25, 2009 9:29 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Time in logs not matching system time I have basically the same problem with the log 5 hours ahead. (I am CDT) I have a RHE Linux 5 system. I have tried both of these in the RT_SiteConfig.pm without any change: Set($Timezone, 'US/Central'); and Set($Timezone , 'America/Chicago'); Interestingly, when httpd first starts up the log has the correct time, but as soon as it uses RT, the timestamp changes ahead 5 hours. The name change occurs right after the last Apache 2.2.3 info notice about when the server was built. Susie ------- All, I am seeing a time in the rt log file that is 4 hours in advance of the system time (system time is EDT). IE r...@myhelpdesk:/opt/rt3/var/log# date Fri Sep 25 11:38:41 EDT 2009 r...@myhelpdesk:/opt/rt3/var/log# tail -f rt.log [Fri Sep 25 15:39:58 2009] [info]: RT::Authen::ExternalAuth::LDAP::GetAuth External Auth OK ( HSCIDM_LDAP ): slander (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:139) [Fri Sep 25 15:39:58 2009] [warning]: disable (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1142) So, the system time is 11:38, while the log time is 15:38 (ok, 15:39...) My Rt_SiteConfig.pm has Set($Timezone , 'US/Eastern'); Any one have any idea how to sync these up? Thanks _______________________________________________ RT-Users mailing list RT-Users@lists.bestpractical.com http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users End of RT-Users Digest, Vol 66, Issue 88 **************************************** !DSPAM:8,4abce92498521108712277! _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
