Hi, running RT 3.8.4 on CentOS 5.3 and MySQL 5.0.45 had this issue twice recently - a ticket would miss the mail itself even though it would display attachments. no date, no history, no body, no mail.
mails came from gmail and hotmail.fr - with some special characters in the subject and double quotes in one case, the other one doesn't even show a title / subject. did anyone experience something like this as well? any hint would be greatly appreciated! cheers, bernhard _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
