On Wed, Oct 14, 2009 at 02:43:22PM -0400, Mathieu Longtin wrote: > Hello, > > I set up a "Create Tickets" script, and the approval ticket is created, but > no emails is ever sent to the approvers.
I bounced your mail into the bug tracker and asked the developer
responsible for the code to comment.
-kevin
> I tracked down in RT::Approval::Rule::NewPending, in commit, this code:
>
> # first txn entry of the approval ticket
> local $self->{TransactionObj} = $to;
> $self->RunScripAction('Notify Owner', 'New Pending Approval', @_);
>
> return;
>
> # this generates more correct content of the message, but not sure
> # if ccmessageto is the right way to do this.
> my $template = $self->GetTemplate('New Pending Approval',
> TicketObj => $top,
> TransactionObj => $to)
> or return;
>
>
> Was the "return" in the middle left there by mistake? No email is ever sent
> since there is no owner, just a few AdminCC.
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