We have just upgraded from 3.8.2 to 3.8.6 and everything has been fine,
but we have ran into our first problem; when searching on custom fields
it's ignoring the CF and returning all results.
This is one of the searches we are trying:
Queue = 'Client Support' AND Subject LIKE 'schedule' AND 'CF.{Client}'
LIKE 'ClientName' AND 'CF.{Client category}' LIKE 'Core Client'
Have also tried similar searches without the category. It just returns
all results from the Client support queue with schedule in the subject.
I have just gone through the UPGRADE docs again, and I'm not seeing any
steps I could have missed, so what's happened?
Thanks,
Alex
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
