On Tue, Nov 3, 2009 at 13:12, Sergio Charpinel Jr. <sergiocharpi...@gmail.com> wrote: > The first one, I would like to not send e-mail to the requestor, but just in > a specific queue. Can I do this ? I couldntĀ remove the scrip from the > specific queue. Make the Autoreply template in that queue blank.
The book does a very good job of explaining basic configuration such as this. > Second, How can I enable graphics in my RT ? It is not at all clear what you mean here. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com