Hi, I am trying to customise Sender field of the message header by using templates. I am using the following object to get the Real Name value:
{$Transaction->CreatorObj->RealName} The value contains comma, like this: Surname, FirstName But in fact I only get the first part of this value. The surname. If I remove the comma from the Real Name field (on user config page) the value is retuned back correctly. Could somebody suggest the best way to get the value of RealName which contains comma. Any advice would be much appreciated. Best regards, Roman. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com