Hi, I have installed CommandByMail plugin, and added these lines do RT_SiteConfig.pm:
Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction)); Set(@Plugins,(qw(RT::FM RT::Extension::CommandByMail))); But I getting this error: [error]: Couldn't load RT::Interface::Email::Filter::TakeAction: Can't locate RT/Interface/Email/Filter/TakeAction.pm in @INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/local/plugins/RT-Extension-MergeUsers/lib /opt/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl . /etc/apache2) at /opt/rt3/bin/../lib/RT/Interface/Email.pm line 1104. If I copy /opt/rt3/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm to /opt/rt3/lib/RT/Interface/Email/Filter/TakeAction.pm , no error appear, and I can use Stats: resolved command for example. But I cant get CustomFields to work. For example, I have a CF called Problem time. So here is my message: --------------- CF.{CProblem Time}: 12 40 My messagee... ---------- But nothing happens to my Custom Field. Any ideas? Do I really have to copy the file, or there is something else that I have to do? Thanks in advance. -- Sergio Roberto Charpinel Jr.
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