I am modifying the scrip found at http://www.gossamer-threads.com/lists/rt/users/70038#70038 posted by gle...@----- and could use some help
The original, "true if e-mail contains 'ok'" && $Transaction->Content =~ /\bok\s/i; I need to make it true IF a line (any line - 1st, 2nd, etc) starts with "RMA" and ends with "has been received" An example line is: "RMA-47767-1 has been received " (This email is coming in from a third party, that I do NOT have much control over their setup... so there may or may not be a space at the end of the line, and I can't not control if it is the 1st line or not - it always appears as the first line of TEXT .. but I am pretty sure their system is adding a extra blank line or two at the beginning of the body) -- http://www.wikiak.org ############################################################# Associate yourself with men of good quality if you esteem your own reputation; for 'tis better to be alone then in bad company. - George Washington, Rules of Civility _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
