On Tue, 17 Nov 2009 08:30:49 -0800 Ken Crocker <kfcroc...@lbl.gov> wrote: > G.Booth, > > You could also use the SQL native to your DataBase and >do it manually. However, keep in mind that it is a RISKY >business. You must be sure that whatever UserID you >change the info to REALLY exists, or your history will >break when looking at a ticket. > > Kenn > LBNL
Hi Kenn Im trying to avoid that if I can, for just the reasons you list. I can't figure out what the "replace_relations" part of the shredder is for if not this. If you dump the sql as you run the shred and re-inject it into the database, it seems (at first glance) to have done exactly what I want and all i need to do is now delete the original user. It seems very odd that it would let you go to all of the trouble to rename everything only to then wipe all evidence of it. regards Garry _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com