Thanks, Jesse. Just wanted to check if there are any ways to optimize it that I am not aware of.
Indeed, we are planning to migrate it to a dual quad core, 4GB RAM server soon. I will also upgrade RT to the most recent version then. ----- Original Message ----- From: Jesse Vincent <je...@bestpractical.com> To: Umasankar Pandurangan Cc: rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com> Sent: Wed Nov 25 22:42:06 2009 Subject: Re: [rt-users] QuickSearch Too Slow - rt-3.6.0 On Tue 24.Nov'09 at 13:01:39 +0530, Umasankar Pandurangan wrote: > Hi, > > > > I am using RT v3.6.0 on RHEL AS 3 with Oracle 9i as the back-end database on > a Pentium server with 1GB of RAM. This RT instance is hosting two business > applications and there are close to 1200 queues on it. RT 3.6.0 is over 3 years old. We've made many, many performance improvements in the sixteen releases since then. Coming up to a recent RT is the right first step. Additionally, if you folks have 1200 queues, I suspect you'll get a LOT of utility out of upgrading to a more recent server with more RAM than a $200 netbook. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com