Take a look at the following 2 URL's, and make sure you set your Apache directives (in your httpd.conf file):
http://wiki.bestpractical.com/view/ManualInstallation http://wiki.bestpractical.com/view/ManualApacheConfig Also, make sure you have all the appropriate references made to mod_perl (or FastCGI) Lastly, there are some references (in the past few months) made to this issue, and you'd be able to Google them on www.gossamer-threads.com http://www.gossamer-threads.com/lists/rt/users/90374 -Behzad On Nov 30, 2009, at 12:06 PM, Wagner Pereira wrote: > This is all covered in the README > You need to configure apache > > -kevin > > Kevin, > > Is this README file in /opt/rt3/share/doc path? > > -- > > Wagner Pereira > > PoP-SP/RNP - Ponto de Presença da RNP em São Paulo > CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo > http://www.pop-sp.rnp.br > f...@rnp 1015-8902 > > > > Kevin Falcone escreveu: >> On Mon, Nov 30, 2009 at 05:43:20PM -0200, Wagner Pereira wrote: >> >>> Hi, Kevin. >>> >>> Could you help me? >>> >>> RT: Request Tracker >>> You're almost there! >>> >>> You haven't yet configured your webserver to run RT. >>> >>> You appear to have installed RT's web interface correctly, but >>> haven't >>> yet configured your web server to "run" the RT server which powers >>> the >>> web interface. >>> >>> The next step is to edit your webserver's configuration file to >>> instruct >>> it to use RT's mod_perl , fastcgi or speedycgi handler. >>> >> >> This is all covered in the README >> You need to configure apache >> >> -kevin >> >> >>> -- >>> >>> Wagner Pereira >>> >>> PoP-SP/RNP - Ponto de Presença da RNP em São Paulo >>> CCE/USP - Centro de Computação Eletrônica da Universidade de São >>> Paulo >>> http://www.pop-sp.rnp.br >>> f...@rnp 1015-8902 >>> >>> >>> >>> Kevin Falcone escreveu: >>> >>>> On Mon, Nov 30, 2009 at 12:26:45PM -0200, Wagner Pereira wrote: >>>> >>>> >>>>> Hi, folks. >>>>> >>>>> My scenario is: >>>>> Debian 5.0 lenny x86_64 >>>>> Request Tracker 3.6 >>>>> Mysql 5.0 >>>>> >>>>> This is my first time here and I need some help: >>>>> >>>>> I don't know to create a mysql database, since as I observed, >>>>> there is >>>>> no database created. >>>>> >>>>> >>>> I suspect you want the 'make initdb' command >>>> >>>> ------------------------------------------------------------------------ >>>> >>>> _______________________________________________ >>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>>> >>>> Community help: http://wiki.bestpractical.com >>>> Commercial support: sa...@bestpractical.com >>>> >>>> >>>> Discover RT's hidden secrets with RT Essentials from O'Reilly >>>> Media. >>>> Buy a copy at http://rtbook.bestpractical.com >>>> >>> _______________________________________________ >>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>> >>> Community help: http://wiki.bestpractical.com >>> Commercial support: sa...@bestpractical.com >>> >>> >>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>> Buy a copy at http://rtbook.bestpractical.com >>> >>> >>> ------------------------------------------------------------------------ >>> >>> _______________________________________________ >>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>> >>> Community help: http://wiki.bestpractical.com >>> Commercial support: sa...@bestpractical.com >>> >>> >>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>> Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com