> Shredder overzealously wiped some information a few months back when I > was cleaning out spam, and I'm just now discovering a very odd problem. I > have a > ticket whose requestor was in an odd state. Search results and the ticket > display > page showed no requestor, > but the people page listed the requestor > correctly. > I removed the requestor in the hopes that adding him back would fix things, > but this requestor does not show up when I search for him by name, email or > id. > I tried creating another user to use as the requestor, but this user also > does not > show up when searching, although plenty of other valid matches do. > > I've since gone back, found the removed entries from Principals & > (Cached)GroupMembers to no avail.
No joy? Why should two users, one newly created, be invisible to most of RT? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
