Not a perl guy, but I believe I figured out the problem. There is a bug in the code for Results.tsv. Anywhere in particular I should be posting the fix?
________________________________ From: rt-users-boun...@lists.bestpractical.com on behalf of Epp, Christopher CLBC:EX Sent: Thu 17/12/2009 3:42 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Spreadsheet/Export in 3.8.6/3.8.7 has columnheaders/data mixed up. Bug? I upgraded 3.8.2 to both 3.8.6 and 3.8.7 in a test environment copied from my production installation. In both versions I have had problems with the spreadsheet function. At first, it changed output from the previous version by outputting all custom fields, even ones not related to the queue I was exporting. That was fixed when I installed the Parse::BooleanLogic cpan module. Now the problem is that the CF column headers are mixed up. So for example the CF-FirstName column heading would be over the LastName Data. Is anyone else having this problem? Is this a bug? Cheers, Chris _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com <http://wiki.bestpractical.com/> Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com <http://rtbook.bestpractical.com/> _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com