On Wed, 23 Dec 2009, Kevin Falcone wrote: > These missing messages are actually a bug whose fix was included in 3.8.7
Cool, we'll look at the update. > This is most likely because you need to port the code from Update.html > which stops ticket update on certain conditions (like adding > attachments). RTFM even has a callback for stopping creation in > Create.html Thanks for pointing this out. I needed to do two things: 1. Add a unique name='' element to the submit boxes in the BeforeMessageBox Element. 2. Add an or to the unless statement in Bulk.html (line 335) in my local version. Thanks for your help. Dallas _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com