Tyler, The easiest thing I could think of is to upgrade to 3.8.6 and use the forward ticket feature included there.
I am assuming that you want the contents of the replies and comments to go to the "men upstairs". Unless I missed something. Thanks, Bill On Mon, Jan 4, 2010 at 12:59 PM, Tyler Hall <ty...@tylerhall.net> wrote: > 3.8.2 > > > On Mon, Jan 4, 2010 at 1:57 PM, William Graboyes > <william.grabo...@theportalgrp.com> wrote: > > Hi Tyler, > > > > What version of rt are you using? > > > > Thanks, > > Bill > > > > > > On Mon, Jan 4, 2010 at 12:48 PM, Tyler Hall <ty...@tylerhall.net> wrote: > >> > >> Some kind of readable text. > >> _______________________________________________ > >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > >> > >> Community help: http://wiki.bestpractical.com > >> Commercial support: sa...@bestpractical.com > >> > >> > >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > >> Buy a copy at http://rtbook.bestpractical.com > > > > >
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com