Guys: I found myself with the following error (i live in Venezuela, so we expect certain characters like á é í ó ú ñ in mail):
[Sun Jan 10 23:51:58 2010] [info]: < rt-3.8.7-17334-1263167518-937.8-...@yv-consulting.com> #8/129 - Scrip 3 On Create Autoreply To Requestors (/opt/rt/bin/../lib/RT/Action/SendEmail.pm:300) [Sun Jan 10 23:51:59 2010] [info]: < rt-3.8.7-17334-1263167518-937.8-...@yv-consulting.com> sent To: echa...@yv-consulting.com.ve (/opt/rt/bin/../lib/RT/Action/SendEmail.pm:331) [Sun Jan 10 23:51:59 2010] [warning]: DBD::Pg::st execute failed: ERROR: invalid byte sequence for encoding "UTF8": 0xc361 [Sun Jan 10 23:51:59 2010] [warning]: RT::Handle=HASH(0xb89f54c) couldn't execute the query 'INSERT INTO Attachments (Subject, Filename, ContentType, Headers, Creator, MessageId, Parent, Created, Content, ContentEncoding, TransactionId) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)' at /usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 522 [Sun Jan 10 23:51:59 2010] [crit]: Attachment insert failed: ERROR: invalid byte sequence for encoding "UTF8": 0xc361 [Sun Jan 10 23:51:59 2010] [crit]: Attachment insert failed: ERROR: invalid byte sequence for encoding "UTF8": 0xc361 [Sun Jan 10 23:51:59 2010] [info]: < rt-3.8.7-17334-1263167518-968.8-...@yv-consulting.com> #8/129 - Scrip 4 On Create Notify AdminCcs (/opt/rt/bin/../lib/RT/Action/SendEmail.pm:300) [Sun Jan 10 23:51:59 2010] [info]: < rt-3.8.7-17334-1263167518-968.8-...@yv-consulting.com> No recipients found. Not sending. (/opt/rt/bin/../lib/RT/Interface/Email.pm:342) [Sun Jan 10 23:51:59 2010] [info]: Ticket 8 created in queue 'Soporte [App/Web Server]' by echavez (/opt/rt/bin/../lib/RT/Ticket_Overlay.pm:667) [Sun Jan 10 23:51:59 2010] [crit]: HasRight called with no valid object (/opt/rt/bin/../lib/RT/Principal_Overlay.pm:322) Somebody could pls help me? Best Regards!!!! EC P.D. Sorry my losey english!
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
