On Mon, 2010-01-11 at 12:07 +0000, Mark Farrington wrote: > In order to stop users being created when (for example) an external > user is cc’d to an email into one of our internal queues. > > What I ideally want to do is restrict most of our queues to ‘LDAP > users only’, but be able to have a ‘public queue’ also – is there any > way to do this within the ExternalAuth extension, without manually > adding all of my LDAP users to a group within the RT system???
Keep in mind that RT Users are global (ie, they exist regardless of which queues they can access). I believe you might want to use groups to control access and allow RT to auto-create users in its local database. Regards. -lem _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
