Hi Mike, Asking questions from the questioner.
Is that a separate database from your RT database? If it is a separate database, does your rt db user have access to that database? Just trying to help. Thanks, Bill On Wed, Jan 13, 2010 at 2:36 PM, Michael James <mja...@stonebridgebank.com>wrote: > Thanks, Bill. The database name is cashmgt and the table name is USERS, > rather than table and column names. In any case, the table does exist. > > Mike > > >>> William Graboyes <william.grabo...@theportalgrp.com> 1/13/2010 5:30 PM > >>> > Hi Mike, > > Purely from a log file perspective, I know nothing about external auth, it > is saying that the column USERS doesn't exist in the table cachemgmt. It > looks like it is trying to then recover gracefully, instead of puking all > over itself and refusing to allow you to log in. > > Again purely from the Log File Perspective, I am sure that there are others > out there with a massive store of knowledge on external auth, that may help > you fix this one. > > Thanks, > Bill > > On Wed, Jan 13, 2010 at 2:20 PM, Michael James > <mja...@stonebridgebank.com>wrote: > > > Hi, I see an error in my /var/log/messages file when I'm logging in to > this > > instance of RT. Fresh install of RT 3.8.7 on SLES10 64-bit. What does > this > > imply? The mysql database cashmgt exists and I can login with the default > > root credentials, I just don't how to interpret the message. > > > > Thanks, Mike > > > > > > Jan 13 17:04:41 rt384 RT: DBD::mysql::db selectall_hashref failed: Table > > 'cashmgt.USERS' doesn't exist at > > > /opt/cashmgt/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm > > line 219, <DATA> line 514. > > > (/opt/cashmgt/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm:219) > > Jan 13 17:04:41 rt384 RT: Issuing rollback() for database handle being > > DESTROY'd without explicit disconnect() at > > > /opt/cashmgt/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm > > line 219, <DATA> line 514. > > > (/opt/cashmgt/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm:219) > > Jan 13 17:04:41 rt384 RT: Successful login for root from 172.31.4.144 > > (/opt/cashmgt/bin/../lib/RT/Interface/Web.pm:430) > > > > > > > > The information in this message may be proprietary and/or confidential, > and > > protected from disclosure. If the reader of this message is not the > intended > > recipient, or an employee or agent responsible for delivering this > message > > to the intended recipient, you are hereby notified that any > dissemination, > > distribution or copying of this communication is strictly prohibited. If > you > > have received this communication in error, please notify Stonebridge Bank > > immediately by replying to this message and deleting it from your > computer. > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com > > Commercial support: sa...@bestpractical.com > > > > 2010 RT Training Sessions! > > San Francisco, CA, USA - Feb 22 & 23 > > Dublin, Ireland - Mar 15 & 16 > > Boston, MA, USA - April 5 & 6 > > Washington DC, USA - Oct 25 & 26 > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > > > > The information in this message may be proprietary and/or confidential, and > protected from disclosure. If the reader of this message is not the intended > recipient, or an employee or agent responsible for delivering this message > to the intended recipient, you are hereby notified that any dissemination, > distribution or copying of this communication is strictly prohibited. If you > have received this communication in error, please notify Stonebridge Bank > immediately by replying to this message and deleting it from your computer. > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > 2010 RT Training Sessions! > San Francisco, CA, USA - Feb 22 & 23 > Dublin, Ireland - Mar 15 & 16 > Boston, MA, USA - April 5 & 6 > Washington DC, USA - Oct 25 & 26 > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com