I'm going to think about it, but the problem I see it that email addresses might not be unique (I mean we can have two AD accounts with the same email address).
I have already done a script to mass-rename email addresses to AD logins, because we use AD authentication for a long time and we wanted to make the users use their AD login instead of their email address. This script is not linked to the plugin, but I think it might be useful for some admins. I can upload it on the wiki or maybe it can be part of an "extras" directory in the plugin package. I have to cleanup my code and make it generic, but it does the job, I already applied it successfully on many RT instances. Don't you think http://www.zanfur.com/rt3-contrib/AutoCreateFromExternalUserInfo/CurrentUser_Local.pm but using RT-Authen-ExternalAuth variables could do the on-the-fly job ? Maybe with some stuff to check duplicates etc... If you think it doesn't, can you or Mike point me into the good direction to (try to) develop it ? Thanks ! -- L.B. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com