On 02/01/2010 02:45 PM, Ken Crocker wrote: > To list, > > In the past (3.6.4) I was able to add a couple values for my @active > ticket statuses by modifying the RT_SiteCOnfig.pm values thus: > > @ActiveStatus = ('new', 'open', 'pending QA', 'QA approvd', 'stalled') > unless @ActiveStatus; > > Now, with the more stringent syntax, I have this: > > Set(@ActiveStatus, (qw(''new' 'open' 'pending QA' 'QA approvd' 'stalled'))); > > The problem is that the single quotes end up as part of the value. I > can't just remove them because I need to protect the integreity of two > values that include an embedded space ('pending QA' and 'QA approvd'). > > I'm only a perl newbie, so I'm not sure how to get around this problem. > Can anyone out there show me the correct syntax to add my two status > values and keep the integrity of the embedded space? > > Thanks. > > Kenn > LBNL > Try Set( @ActiveStatus, ('new', 'open', 'pending QA', 'QA approvd', 'stalled'));
You can use quotes or qw, but not both. Jeff _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com