Maybe this time I'll get an answer .. RT-3.8.7 NO customisation apart from css DBIx - 1.56 apache2,mod_perl2
I am seeing a lot of queries (1146 of them) SELECT ACL.id FROM ACL, Groups, Principals, CachedGroupMembers WHERE (ACL.RightName = 'SuperUser' OR ACL.RightName = 'ShowACL') AND Principals.Disabled = 0 AND CachedGroupMembers.Disabled = 0 AND Principals.id = Groups.id AND Principals.PrincipalType = 'Group' AND Principals.id = CachedGroupMembers.GroupId AND CachedGroupMembers.MemberId = 1 AND ACL.PrincipalType = Groups.Type AND ((ACL.ObjectType = 'RT::System' AND ACL.ObjectId = 1) OR (ACL.ObjectType = 'RT::Queue' AND ACL.ObjectId = 4)) AND Groups.Domain = 'RT::System-Role' AND Groups.Instance = '1' LIMIT 1 The only changes I see between these queries are - variation between ShowACL and ModifyACL - ACL.ObjectId = x (where x is the id foreach active queue in the system -- we have 116 active queues) 1- The first question that comes to mind what are we calling this lookup anyway, if the RT System user does not have permission on a queue, then the system is broken, so this lookup should be done differently and else where?? 2- Where is this called from so I can disable it (unless some one can answer question 1 and enlighten me as to why its there)?? Any help will truly be appreciated , these 1147 for 116 queues, my live system have twice the amount of queues and my concerns that I will end up with 3000 or so pointless queries with every page. Please please help. Roy _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
