Hello, I'd like RT to display some user attributes such as Organization and Workphone in search result columns. I'm aware of the $DefaultSearchResultFormat setting, but the only user attribute that seems extractable is "Requestor".
I tried adding a User CustomField, but it doesn't show up in the columns select box. I'm waded through some interesting threads on this list about manipulating search results but couldn't find anything related to user attributes specifically. Thanks, -- Jérôme Charaoui Service informatique - Collège de Maisonneuve _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com