Hi all, I'm running RT 3.8.7 and I think may be missing something obvious, but I can't find a way to display the "Description" of a Custom Field Value in the select box. It's a bit of a nuisance since one of my custom fields has a purely numeric value tied to other systems & all my users need a cheat sheet with number-to-meaning mappings to figure out which value to select.
The wiki & my google-fu have failed me so I figured I'd ask here. If it comes down to it I'm not above editing the display templates, but if I can achieve the same result without editing the templates (or with only a minimum of changes) that's obviously preferable. Hopefully someone has been down this path before :) Thanks, -MG _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
