Hi all, All I want to do is execute an action if the Owner is a certain user and I can't seem to get it to work. Here is what I'm trying but it is unsuccessful:
Custom Condition: if ($self->Ticket->OwnerObj->Name eq 'userid') { return 1; } return 0; (I've also tried this: $self->TicketObj->Owner eq 'userid') Can anyone help me out here? RT 3.6.5 Thanks! Jonathan -- View this message in context: http://old.nabble.com/Condition-that-checks-Owner-tp27933231p27933231.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com