Hi Michelle, > You don't need much magic for this and you don't need several > installations > > of RT for this. > > But this mean, I have to use ONE VHost for all! > > I can not use seperated VHosts for "abuse/postmaster", "support" and > "biz-support" which are 3 completely differnt departements. > > Yes, thats correct, but why you need this? RT can handle this for you, why several vhosts? You grant Department sa...@bar.com the rights to see their your and sa...@foo.com the rights to see their one requests
And yes, you can also setup rt in that way that all department queues come with their own RT Subject line. Don't understand the problem ;-) Torsten > > Is this the setup you are looking for?!? > > Thanks, Greetings and nice Day/Evening > Michelle Konzack > Systemadministrator > 24V Electronic Engineer > Tamay Dogan Network > Debian GNU/Linux Consultant > > -- > Linux-User #280138 with the Linux Counter, http://counter.li.org/ > ##################### Debian GNU/Linux Consultant ##################### > <http://www.tamay-dogan.net/> Michelle Konzack > <http://www.can4linux.org/> Apt. 917 > <http://www.flexray4linux.org/> 50, rue de Soultz > Jabber linux4miche...@jabber.ccc.de 67100 Strabourg/France > IRC #Debian (irc.icq.com) Tel. DE: +49 177 9351947 > ICQ #328449886 Tel. FR: +33 6 61925193 > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > 2010 RT Training Sessions! > San Francisco, CA, USA - Feb 22 & 23 > Dublin, Ireland - Mar 15 & 16 > Boston, MA, USA - April 5 & 6 > Washington DC, USA - Oct 25 & 26 > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
