Can you be more specific? I also posted my question on the cpanforum but that seems death.
P. On Mon, Mar 22, 2010 at 2:04 PM, Kenneth Marshall <k...@rice.edu> wrote: > What about using the comment address and not the E-mail > address. It should also be possible to make a patch to > strip them out, maybe to a separate attachment to help > debug problems. > > Ken > > On Sun, Mar 21, 2010 at 01:39:53PM +0100, polloxx wrote: >> Dear list, >> >> Is there a way to hide CommandByMail commands from the requestor? >> When we 'resolve' a ticket via mail the requestor receives the mail. >> Can we hide this? >> >> Thx, >> P. >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: sa...@bestpractical.com >> >> 2010 RT Training Sessions! >> San Francisco, CA, USA - Feb 22 & 23 >> Dublin, Ireland - Mar 15 & 16 >> Boston, MA, USA - April 5 & 6 >> Washington DC, USA - Oct 25 & 26 >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com