Folks:
I have noticed that CommandByMail only listens to commands from email
addresses belonging to privileged users. If other random people email
the system it ignores things like CF{Company}: Example.
Is there something I can do about this to make RT listen to commands
from random email addresses?
Thanks in advance,
Matt
--
Matt Adams
Development & Network Services, Cypress Interactive
http://cypressinteractive.com, http://edsuite.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
