Have a look onto this: http://github.com/bestpractical/rt-extension-utils
could possibly useful for you, other way: RT-Extension-AttachmentsOnDisk written by BPS for us, not yet public published. @BPS: Do you have any plan to publish it public? Torsten 2010/4/1 Atro Tossavainen <atoss...@cc.helsinki.fi>: > This is probably a FAQ, but I'm afraid I didn't find it written up as one. > > In the interest of keeping the database size down, I would like to be > able to remove attachments folks have sent in from tickets without > disturbing the tickets themselves in any other way. I seem to remember > having done this once by looking up something and updating the content > of the field that contained the attachment to be NULL, but I didn't > write it up at the time and can't remember for the life of me. > > Is there a better way to do this? If not, I'd appreciate a run-through > on how to do it again. > > Best regards, > -- > Atro Tossavainen (Mr.) / The Institute of Biotechnology at > Systems Analyst, Techno-Amish & / the University of Helsinki, Finland, > +358-9-19158939 UNIX Dinosaur / employs me, but my opinions are my own. > < URL : http : / / www . helsinki . fi / %7E atossava / > NO FILE ATTACHMENTS > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
