Hi All, I have a template I use with a scrip that uses a "Create Tickets" action. It creates child tickets. I want to pass the Priority of the parent ticket through to the child ticket, and can't seem to figure it out. I tried the following:
===Create-Ticket: codereview Subject: {$Tickets{'TOP'}->Subject} Depended-On-By: {$Tickets{'TOP'}->Id()} Owner: user Requestor: {$Tickets{'TOP'}->Creator} Priority: {$Tickets{'TOP'}->Priority} Queue: Queue 1 Content: This is a child ticket automatically created from ticket #{$Tickets{'TOP'}->Id()}. ENDOFCONTENT Everything there works except the Priority line. Anyone know what I'm doing wrong? Thanks! Jonathan -- View this message in context: http://old.nabble.com/Priority-in-a-Template-tp28178696p28178696.html Sent from the Request Tracker - User mailing list archive at Nabble.com. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com