Vitaly Tskhovrebov wrote:
We're doing a lot of emailing through RT. So we have an issue, when
quotation has much more line breakes, then in original letters. It seems
like RT doing s/\n/\n\n/ every time.:

Hi, Vitaly.

We've fixed this on our 3.8.4 with an attached patch.


--
Agnislav Onufrijchuk
PortaOne, Inc., RT Developer
Tel: +1-866-SIP VOIP (+1 866 747 8647) ext. 7670

  PortaOne Booth 812 @ ITW 2010
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--- share/html/Ticket/Elements/ShowMessageStanza	2010-04-09 07:18:51.000000000 +0300
+++ local/html/Ticket/Elements/ShowMessageStanza	2010-04-09 07:21:38.000000000 +0300
@@ -97,6 +97,7 @@
     $m->callback( content => $ref, %ARGS );
     $m->comp('/Elements/MakeClicky', content => $ref, ticket => $ticket, %ARGS);
     unless ( $plain_text_pre ) {
+        $$ref =~ s{(\r*\n)}{\n}g if defined $$ref;
         $$ref =~ s{(?=\r*\n)}{<br />}g if defined $$ref;
     }
     $m->out( $$ref );
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