Hi, to which mail-server do you send your mails? Are there any spam-filter on the way? Did you check the mail-server-logs?
Juergen -----Ursprüngliche Nachricht----- Von: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] Im Auftrag von Julien Rampon Gesendet: Mittwoch, 14. April 2010 18:04 An: rt-users@lists.bestpractical.com Betreff: [rt-users] problem with attached files not sent Hi, Here's my problem ! First, I'm using RT 3.8.1, perl 5.8.8 and mysql 5.0.32 on a debian (etch). I use the web interface to reply to my customers tickets and I have to attach files to my replies. So I attach files with the "choose file" and then "Add more files" buttons. When I update the ticket, sometimes no files are sent, sometimes juste 1 of 2 files is sent, sometimes everything works ok. I tested to reply to a ticket with 6 files, 4 times (with the same files) - 1st try, only 5 files were sent - 2nd try, all the 6 files were sent - 3rd try, 4 files were sent - 4th try, 5 files were sent I've got no error in the apache log, and I've not seen this kind of problem anywhere. Help is very welcomed ;) Thanks Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com