Hello, Is it mod_perl? I suspect it's issue when perl's ENV is untied from system's.
On Wed, Apr 14, 2010 at 10:07 PM, Kim Covil <cov...@lmax.com> wrote: > Hi, > > I am having a bizarre problem configuring the Timezone I want RT to display > in the Web UI. It doesn't seem to be related to the other issues I have seen > in the archives or wiki. > > The system hosting RT has its timezone set to UTC. I want RT to display the > BST timezone for Europe/London (GMT +1) in the web interface and on emails. > I am happy for UTC to continue to be used for all logs and database entries. > > I have added the following line to etc/RT_SiteConfig.pm: > > Set( $Timezone , 'Europe/London'); > > I have checked that this is a valid timezone as it exists in > /usr/share/zoneinfo: > > # ls -la /usr/share/zoneinfo/Europe/London > -rw-r--r-- 7 root root 3661 Jun 20 2009 /usr/share/zoneinfo/Europe/London > > I can see this configuration change is loaded correctly when I go to > http://<rt-server>/Admin/Tools/Configuration.html > > I have also manually set my users "About Me" preference for timezone to > "Europe/London +0100" from the drop down list. > > None of this seems to have any effect on the display of times for existing > tickets in the web ui. > > What am I missing? Is there something else I should try? > > Here are are the system versions: > RT version: 3.8.6 > OS: CentOS release 5.3 (Final) > Kernel: Linux 2.6.18-128.1.16.el5xen #1 SMP Tue Jun 30 06:39:23 EDT 2009 > x86_64 x86_64 x86_64 GNU/Linux > Perl: 5.8.8 > Apache: httpd-2.2.3-22.el5.centos.1 > > Is there anything else useful to provide? > > Kind Regards, > > Kim > > > > The information in this e-mail and any attachment is confidential and is > intended only for the named recipient(s). The e-mail may not be disclosed or > used by any person other than the addressee, nor may it be copied in any > way. If you are not a named recipient please notify the sender immediately > and delete any copies of this message. Any unauthorized copying, disclosure > or distribution of the material in this e-mail is strictly forbidden. Any > view or opinions presented are solely those of the author and do not > necessarily represent those of the company. > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com