I have just setup a RT server using RT 3.8.7 I am running on CentOS 5.4 I used the "CentOS 5.4 + Active Directory 2003 + Exchange 2007 + Postfix + Rt" install script written by Kenny Prickett.
I cannot get the AD authentication to work correctly. I have searched the archives for my problem but have been unable to find a solution. I read an article about problems with user accounts that have commas in the CN. http://www.gossamer-threads.com/lists/rt/users/86910 All of our accounts have commas. I am able to connect with an account I setup that does not have a comma in the CN. The solution in this post was not clear to me. "It appears Net::LDAP::Filter is throwing away \s, so it may be worth trying to forcibly escape the \, on line 98ish before passing to new(), but without a system exhibiting this problem, its hard to test a change like that." How do I forcibly escape the \, ? Van Howell System Administrator Lubbock Christian University
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