Dne 22.4.2010 18:59, CLOSE Dave (DAE) napsal(a): > No clues? Do I need to give up on RT?
Hi Dave, I am not sure if this is going to help you, but I had the same problem as you have now. I was trying to do a smooth upgrade from 3.6 to 3.8 and my idea was to run two versions at once only on different ports. For reasons that I cannot fathom, this was not possible - I could run only one version at port 80, be it 3.6 or 3.8. After all it was not that much of a problem for me, because our RT installation was kind of fresh one, without many users... I suggest that you try to set up environment for new version of RT on different machine, read the docs about migrating DB, set it up and after you have it running just move it to orginal server and replace the old version. Martin -- Mgr. Martin Drasar dra...@ics.muni.cz Network Security Department http://ics.muni.cz/ CSIRT-MU http://www.muni.cz/csirt Institute of Computer Science, Masaryk University, Brno, Czech Republic PGP Key ID: 0x944BC925 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com