On Sun, May 9, 2010 at 3:12 AM, Julian Grunnell <
julian.grunn...@webfusion.com> wrote:
# The username RT
> should use to connect to the LDAP server
>
>
> 'user' => 'ldap-rt',
>
> # The password RT
> should use to connect to the LDAP server
>
>
> 'pass' => 'xxxxxxxxx',
>
> #
>
>
this is the part that is probably killing you on your LDAP authentication
piece. Active Directory does not allow anonymous bind for LDAP
authentication. You will need to create a non-privileged user in AD to do
the binding and place the user name and password for that user in your
RT_SiteConfig.pm file. This user will be used buy the
RT::Authen::ExternalAuth plugin to bind to AD LDAP. Once bound
RT::Authen::ExternalAuth will be able to search for the user attempting to
login and use *that* persons credentials to authenticate into RT.
James
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