There is a proxy in the building but we bypass that ourselves. We did have squid on the server that RT used to be on but we haven't used that in years
> So my question is , does RT cache IPs and if so, how can we disable this? > That's not RT caching IPs. It's very common that a number of users all hit RT from the same IP. That sure _sounds_ like there's now a badly behaved caching proxy between RT and your users. Maybe it's a squid someone set up to "make things faster"? Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- View this message in context: http://old.nabble.com/Does-RT-track-logins-using-IP--tp28606018p28609115.html Sent from the Request Tracker - User mailing list archive at Nabble.com. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com