We're having this issue where some e-mails coming into the helpdesk are not including their original attachments. Instead the ticket is including a winmail.dat file.
I found this thread sent to the list which suggests some options, but I wanted to know if anyone has come up with any sort of walkthrough on how to implement them. Specifically, using a perl TNEF module to covert them before they go into the RT system? http://www.gossamer-threads.com/lists/rt/users/92786 Thanks, Juan
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