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Hi All, I tried the new version 3.8.8 and "make testdeps" was complaining about GNUPG, but its installed and i tried removing and installing again but no luck [r...@mgmt rt-3.8.8]# rpm -aq | grep GnuPG perl-GnuPG-Interface-0.42-1.el5.rf Interestingly then i updated the CPAN, reloaded it and now "make testdeps" has no GnuPG errors. However the current installation of 3.8.7 is still giving white page. Is there a way to increase the DEBUG level of RT to see whats going on in the logs ? I am now now trying to upgrade to 3.8.8. -Azher Robert Grasso wrote: Hello, If you suspect a perl package issue, you may monitor the "make testdeps" output ? And fix the flaws if you see any ?Regards --- Robert GRASSO – System engineer CEDRAT S.A. 15 Chemin de Malacher - Inovallée - 38246 MEYLAN cedex - FRANCE Phone: +33 (0)4 76 90 50 45 - Fax: +33 (0)4 56 38 08 30 mailto:robert.gra...@cedrat.com - http://www.cedrat.com-----Message d'origine----- De : rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] De la part de Azher Mughal Envoyé : 15 juin 2010 03:40 À : RT-Users@lists.bestpractical.com Objet : [rt-users] Rt 3.8.7 ... main page is blank Hi, I am using RT 3.8.7 on Centos 5.5. Suddenly it has started showing blank white html page. Nothing appears in the apache error log. While access log shows a client is connected. I think some perl package has broken it. From where i can start debugging ? Here is my apache config: <VirtualHost *:443> ... DocumentRoot /opt/rt3/share/html PerlModule Apache2::RequestRec Apache2::compat PerlModule Apache::DBI PerlRequire /opt/rt3/bin/webmux.pl RewriteEngine on Alias / "/opt/rt3/share/html" RewriteRule ^/$ / RewriteRule ^/(.*)$ /opt/rt3/share/html/$1 RewriteCond %{REQUEST_FILENAME} -d RewriteRule ^(/opt/rt3/share/html.*)/$ $1/index.html <Location /> SetHandler perl-script PerlHandler RT::Mason </Location> DocumentRoot /opt/rt3/share/html AddDefaultCharset UTF-8 PerlRequire /opt/rt3/bin/webmux.pl <Directory /opt/rt3/share/html> SetHandler perl-script PerlHandler RT::Mason #PerlResponseHandler RT::Mason </Directory> # Only for rt-mailgate to submit mail replies without any auth <LocationMatch "/NoAuth"> Satisfy Any Allow from all </LocationMatch> <Directory /opt/rt3/share/html/NoAuth/images> SetHandler default-handler </Directory> ErrorLog /var/log/httpd/rt-error.log CustomLog /var/log/httpd/rt-access.log combined </VirtualHost> Thanks -Azher -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.comDiscover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. |
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