Hi, today i got a request from a department, they need the following Setup:
1. Queue 2. 10 possible Ticket Owners They like to have the ticket given to the owners automatically by a round robin mechanism. I have no idea at the moment how to do this. Any hints or ideas? Thanks Torsten -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de
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