Oeter, What Kevin said is what you need.
"nor can I add them to groups" - You can only add Privileged Users to a group Kenn LBNL. On Mon, Jun 28, 2010 at 2:27 PM, Kevin Gagel <ga...@cnc.bc.ca> wrote: > Peter, > > Look into: > Set($WebExternalAuto,1); > Set($AutoCreate,{Privileged=>0}); > > It's one or both that you need. These are my settings and my users are auto > created for me. > > > Kevin W. Gagel > Network Administrator > College of New Caledonia > My Blog: > http://mail.cnc.bc.ca/blogs/gagel > My Shared Files: > http://mail.cnc.bc.ca/users/gagel > > > On Monday 28/06/2010 at 2:24 pm, Peter Andersen wrote: > > I currently have RT 3.8.6 working with RT::Authen::ExternalAuth to the > point where it allows me to authenticate and access the Self Service page > but I am stuck getting with all users being unprivileged. Users I create > inside RT can be privileged but none of the external users are privileged > nor can I add them to groups. > > I see references to autocreate users but am unable to get any creation to > happen with ExternalAuth. Do I need to use RT::Extension::LDAPImport to > create user accounts before I can move forward? What options do I need to > look into for auto creating users? Can I set all my external users to > privileged (not the best idea)? > > RT is running on Gentoo Linux with Apache2/fast_cgi, perl 5.10.1 > threaded, RT::Authen::ExternalAuth 0.08 and connects to a Win2003 AD. I am > not attached to 3.8.6 so replacing with 3.8.8 is an option. > > > ------------------------------ > > The College of New Caledonia > Visit us at http://www.cnc.bc.ca > *Virus scanning is done on all incoming and outgoing email > Anti-spam information for CNC can be found at http://gateway.cnc.bc.ca * > ------------------------------ > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com