Dne 9.7.2010 10:31, Georghy napsal(a): > Hi folks, > I was trying to forward a ticket via forward command on the web GUI > when I received the mail, accent are formated like this : é > > Ceci est un ticket transféré dont le numèro est : #60 > > It seems that it is caused by wrong encoding somewhere > we check out database, apache and encoding is UTF-8 > can you give me other ideas or config file to check out ? > what should I expect in apache and database encoding ? >
Hi Georghy, we've had a same problem with Czech encoding but it got fixed once we have switched to iso-8859-2 in RT_SiteConfig.pm Set($EmailOutputEncoding , 'iso-8859-2'); -- Mgr. Martin Drasar dra...@ics.muni.cz CSIRT-MU, Network Security Department http://www.muni.cz/csirt Institute of Computer Science, Masaryk University, Brno, Czech Republic PGP Key ID: 0x944BC925 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com