Hi all, One of my users has the following search query:
Owner = 'Nobody' AND Queue != 'spam' AND ( Status = 'new' OR Status = 'open' ) sorted by LastUpdated, Asc, 50 per page. The search returns 268 tickets, split across 6 pages. That is fine. However, this user does not have access to one of the queues that some of the tickets are in. Since the first 50 tickets returned by the search are in that queue, the user sees a blank results page, instead of the search just going on to the next batch. In other words, the user still sees 6 pages, only the pages do not contain 50 tickets each like they should. If only 150 of the tickets are visible to the user, then the search should return 150 tickets split across 3 pages, instead of returning all of the tickets and hiding some of them. I am using RT 3.8.8. Has anybody else encountered this problem, and is there a workaround or fix for it? Thanks, -matyas -- Mátyás Selmeci <mat...@cs.wisc.edu> Department of Computer Sciences University of Wisconsin-Madison Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com