I use LdapBrowser to validate my ldap credentials and look inside of AD when needed.
From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Eugene M. Evans Sent: Tuesday, August 10, 2010 7:33 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] RT 3.8 Active Directory integration and singlesign-on Kevin, Thank you for your suggestions. >Try using the ldapsearch command line client, I find it is much closer to the way the perl ldap library is connecting. Once you make that >connect, the same user should be fine. One thing about AD is that sometimes the AD server responds better to a user of >samaccountn...@domain (email address style login) rather than a full DN, but I've never found an explanation for why. yes, I had been trying to use ldapsearch but was getting bogged down in getting it configured to work. First had to install OpenLdap which also depended on BerkeleyDB, then ran out of HDD space and finally gave up. I was able to get it to run but never did get it to return anything at the command line. Ended up I was able to to get things working without that and without resorting to the samaccountn...@domain format (see my reply today to Mike Johnson), but may try it as a test anyway just to have an alternative in case something down the road requires it. I appreciate the help. Sincerely, Gene Evans CONFIDENTIALITY NOTICE: The information contained in this email message, including any attachments, may be privileged, confidential and otherwise protected from disclosure. If the reader of this message is not the intended recipient, you are hereby notified that any use, dissemination, distribution or copying of this message, including any attachments, is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete/destroy the email message, including attachments, and any copies thereof. Although we have taken precautions to minimize the risk of transmitting viruses via email and attachments thereto, we do not guarantee that either is virus-free, and we accept no liability for any damages sustained as a result of any such viruses.
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