Hi Kevin Thanks for your advice, I am pretty sure that I did apply the rt-setup-database --action upgrade step when I did the upgrade from 3.8.2 to 3.8.8 but I have tried running it again in case and I get a couple of warnings like:
[Fri Aug 13 01:06:36 2010] [warning]: Couldn't set SortOrder: That is already the current value (./etc/upgrade/3.8.8/content:32) Which makes me think I had already done it. It didn't make any difference to what I see when I am viewing the dashboards. I had a look in the rt3.8.8/etc/upgrade folder and I see that dashboards are mentioned in the 3.8.2 content file so on the off chance that I had missed that step I ran the upgrades from version 3.8.1 but that has not helped either. As everything was working fine on my 3.8.2 version I would have thought that I must have already done that step anyway. Would their be any other schema changes to the rt database outside those listed in the etc/upgrade folder? Thank you On Tue, Aug 10, 2010 at 1:29 AM, Kevin Falcone <falc...@bestpractical.com>wrote: > On Mon, Aug 09, 2010 at 12:00:10PM +1000, john habermann wrote: > > Hi > > I have just noticed I have a problem with editing Dashboards in my RT > instance namely I can't > > do anything with them apart from create them. Once I create them if I > click on them I see a > > page as shown in the attached images, there are simply no options to > do anything. I have tried > > giving the user every dashboard permission available and have even > made them Superuser but it > > makes no difference. > > The problem appears to have occured when I upgraded from rt 3.8.2 to > 3.8.8 as in the older > > version I see "Basics * Queries * Subscription * Show" link but that > has disappeared with the > > update to 3.8.8. I did install the Timeline module after I upgraded to > 3.8.8 so I thought that > > When you upgraded, did you run rt-setup-database --action upgrade to > apply the database changes described in UPGRADING? > The internal format of Dashboards changed, and it sounds like you > missed a step. > > -kevin > > > might be the problem as the bug at [1] > https://rt.cpan.org/Public/Bug/Display.html?id=39729 > > indicates that it breaks the bulk update but applying that fix does > not help the dashboard > > problem. I tried disabling that module but the problem still persists. > > Does anyone have any thoughts as to what might be causing this > problem? > > Thank you > > > > References > > > > Visible links > > 1. https://rt.cpan.org/Public/Bug/Display.html?id=39729 > > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
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