Hi If anyone is interested I have added a page to the RT wiki which describes how I to use the timeline module to display the Start and Due date of tickets in constructing the ticket timeline. This makes it a useful tool in helping to schedule your workload in rt a somewhat similar view to what a Gantt chart might give you. The page is at http://wiki.bestpractical.com/view/TimelineStartDue
cheers John
RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
