Kevin, OK. That settles it, then. I've *definitely* got to talk to our email postmaster guys.
Thanks again for your time and patience. Kenn LBNL On Tue, Aug 17, 2010 at 1:53 PM, Kevin Falcone <falc...@bestpractical.com>wrote: > On Thu, Aug 12, 2010 at 12:37:01PM -0700, Kenneth Crocker wrote: > > The only thing I can figure is that one or more of the settings shown > above is causing RT to > > initiate a mail loop every 15 minutes. Does RT go to the incoming mail > server to look for > > "new" mail every 15 minutes? If so, why 15 minutes? Where does that > setting exist? Is there > > something in one of the settings above that tells RT to keep re-trying > to add this guy? > > Kenn > > RT does not query for new mail. Your mail infrastructure does. > > You have told RT to fail to create new users for people, make your > mail infrastructure respect that. > > -kevin > > > RT Training in Washington DC, USA on Oct 25 & 26 2010 > Last one this year -- Learn how to get the most out of RT! >
RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!