You mean the "Reply Address"? Only the reply-to: address is changed on our server, not the from: address.
On Wed, Aug 25, 2010 at 6:15 PM, Kevin Falcone <falc...@bestpractical.com> wrote: > On Wed, Aug 25, 2010 at 05:45:08PM +0200, polloxx wrote: >> OK: we have an request address for all queues, let's say >> h...@ourdomain.com, but for one particular queue we want to set a >> different from: address when our helpdesk dept. replies to the >> customer, eg: supp...@ourdomain.com. >> How can we establish this? > > Go to the Queue Admin page for that queue, check the correspond > address. > > See my previous reply - > >> On Wed, Aug 25, 2010 at 4:55 PM, Kevin Falcone >> >> > I think you just want to change the Correspond Address on the queue >> >> > admin page. No need for template hacking. > > -kevin > > > RT Training in Washington DC, USA on Oct 25 & 26 2010 > Last one this year -- Learn how to get the most out of RT! > RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!