On Fri, Aug 27, 2010 at 09:04:10AM +0200, Guadagnino Cristiano wrote: > On a related note: we are using the "subject tag" in the > configuration of queues. If I use the plain text templates the > $rtname variable is correctly resolved to the subject tag of the > originating queue, but if I use the html templates that variable is > resolved to the name globally defined in RT_SiteConfig.pm. Can this > be corrected?
Sounds like you have an error in your template, I've deployed HTML templates for a client where it works fine. -kevin
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