Kenn, On 8/30/10 6:27 PM, Kenneth Crocker wrote: > Take a look at your log. The number for the scrip is always shown. That > will tell you which one.
Thanks, I found the scrip triggering the empty action. I had to go back a bit in the history of the log file. During "normal" operation the scrip generated an error message that allowed me to pinpoint the problem: empty action at On Create Autoreply To Requestors. On one of the queues, we want to disable autoreply if a new ticket is created by email. Have to find another manner to disable this. (Suggestions?) Thanks, -- Benno -- Benno J. Overeinder NLnet Labs http://www.nlnetlabs.nl/ RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
