I just added this to mine.
In the Global Autoreply template, I added:
You can check the current status and history of the request at:
{RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id}
To the end before the "thank you".
-Mark
-----Original Message-----
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of charlie
Sent: Friday, September 03, 2010 2:11 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] embed link in email notification
How would I include a link to a newly created ticket in the email text
that is sent to requestors?
thanks,
--
Charlie Farinella
Appropriate Solutions, Inc.
603.924.6079
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!
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